About MTC - Microsoft Dynamics 365 Partner Building CRM, ERP & AI Solutions
MTC (Management Technology Consulting LLC) is a US-based Microsoft Partner specialized in Microsoft Dynamics 365, Power Platform, and Microsoft AppSource. Headquartered in Los Angeles with a development center in Hyderabad, India - we deliver custom Dynamics 365 implementations, AppSource migrations for ISVs, and 25+ ready-made CRM productivity add-ons to clients across North America, Europe, the Middle East, and Asia-Pacific.
Our Story
The Journey That Built MTC CRM
MTC was founded on a simple observation: Microsoft Dynamics 365 is the most powerful business platform in the world, but it has gaps. Bulk file uploads, photo capture, time tracking, advanced calendars, payment processing, document automation – basic productivity features that should be built in but aren’t. Rather than wait for Microsoft, we built them. Today, MTC has 25+ products on Microsoft AppSource, all solving real problems for real customers.
Over 14 years, MTC has grown into a full-service Microsoft Partner spanning Los Angeles and Hyderabad. We’ve delivered 100+ successful CRM, ERP, and custom portal implementations. Microsoft Resellers and ISVs trust us to handle their client work. ISVs trust us to migrate their products from legacy platforms to Dynamics 365 + AppSource. End customers trust us to fix the gaps native CRM leaves behind.
Our flagship product, TotalServ Pro (TSP), is a state-of-the-art service industry ERP built on Dynamics 365 – reflecting our belief in transparency, mobility, and innovation. Today we’re also leaning into AI-powered development. Our engineers use AI coding assistants to deliver Dynamics 365 plugins, JavaScript, Power FX, and Power Automate flows up to 3x faster – with consistent quality and lower cost passed to customers. The Microsoft platform keeps evolving. So do we.
Numbers That Define Us
Real numbers from real work. Years of experience, certified engineers, productized solutions, and successful implementations - the metrics behind every MTC engagement.
14
Years of experience
80+
Microsoft-certified engineers
25+
Production-ready Dynamics 365 add-ons
100+
CRM, ERP, and portal implementations
Who We Are
Driving Digital Success with CRM and Cloud
MTC — Microsoft Dynamics 365, Power Platform & Azure Solutions
At MTC, we empower organizations to streamline operations, build better customer relationships, and achieve digital transformation using Microsoft Dynamics 365, Power Platform, and Azure solutions. Whether you're a Microsoft Partner needing extra engineering capacity, an ISV ready to migrate to AppSource, or an end customer fixing CRM gaps, we deliver Microsoft-certified expertise at scale.
Headquartered in Los Angeles, USA, with a state-of-the-art development center in Hyderabad, India, MTC brings a global delivery model to businesses across North America, Europe, the Middle East, and Asia-Pacific. Our client-first approach and commitment to quality have made us a trusted partner for businesses of all sizes - including Microsoft resellers and ISVs running production-grade workloads on Dynamics 365.
Over the years, we've delivered 100+ successful CRM, ERP, and custom portal implementations. Our flagship product, TotalServ Pro (TSP), is a state-of-the-art service industry ERP built on Dynamics 365 - reflecting our belief in transparency, mobility, and innovation. Combined with our 25+ AppSource add-ons, we offer customers a unique combination of productized solutions and custom expertise.
Our solutions are designed to:
- Automate complex workflows
- Improve customer engagement
- Enable real-time visibility
- Support modern service delivery models
How to Get Started with MTC
4 SIMPLE STEPS
01.
Initial Discussion
- Email salesteam@mtccrm.com
- Include business requirements, screenshots, and markups
- Get mock-ups, insights, or a proof-of-concept tailored to your needs
02.
Proposal & Planning
- We send a detailed proposal via TSP
- Includes job breakdown, Gantt timelines, and pricing
- Secure link for real-time tracking and approvals
03.
Payment
- Upfront payment required
- Accepted: PayPal, Credit/Debit Cards, Wire Transfers
04.
Project Execution
- Work done using Microsoft tools or your systems
- Collaboration via live sessions and client portal access
- Continuous updates and documentation via TSP
Meet Our Team
Meet the experts driving innovation and success at MTC with leadership, vision, and deep expertise.
Darryl Henderson
CEO
Darryl founded MTC with a vision of bridging the gaps in Microsoft Dynamics 365. Over 14 years of leadership building one of the most respected boutique Microsoft Partners. Drives strategic vision, customer success, and the AppSource specialization that defines MTC.
Rakesh Agarwal
COO
Rakesh runs MTC’s day-to-day operations across the Los Angeles and Hyderabad teams. Manages global delivery, client engagement, and ensures every project ships on time and on budget. Leads the team that powers our 100+ customer implementations.
Vikas Reddy
CTO
Vikas leads MTC’s 80+ engineering team across Dynamics 365, Power Platform, and Azure. Drives our AI-powered development practice – using AI coding assistants to ship Dynamics 365 work 3x faster. Architect of multiple AppSource products and complex enterprise migrations.
Key Benefits of Working with MTC
Transparent project tracking via TSP - real-time updates, Gantt timelines, secure client portal
Microsoft-certified Dynamics 365 engineering leadership across all skill areas
Flexible pricing - hourly rates, per-task estimates, or fixed-cost packages
80+ engineers across LA and Hyderabad delivering 24/5 live support coverage
25+ ready-made AppSource add-ons + extensive custom IP - skip the build cycle
Regional experts across North America, Europe, Middle East, and Asia-Pacific
MTC’s Implementation Methodology
Combined with our AI-accelerated development practice, this gives partners and customers the predictability of proven methodology with the speed of modern AI tooling.
Change Management & Communication
- Formal risk and impact assessments for all change requests
- Transparent communication aligned to evolving business needs
- Structured change approval workflows via TSP portal
MTC Services & Resources
- Visit MTCCRM.com for CRM services & add-ons
- Find our products on Microsoft AppSource
- Contact: salesteam@mtccrm.com
What they said about MTC
Get more done in a day by connecting capsule to all your lavcrite software
Talk with our sales team to see how MTCCRM can fit your needs
Explore the right solution to match your business vision
Receive customized pricing that fits your needs
Uncover smarter ways to align and streamline team workflows
- Automate complex workflows.
- Improve customer engagement.
- Enable real-time visibility.
- Support modern service delivery models