Quality Assurance Services for Dynamics 365, Business Central & Custom Software
MTC delivers end-to-end QA services for Microsoft Dynamics 365, Business Central, Power Platform, and custom software. From automated regression testing with Playwright and Selenium to performance testing with k6 and JMeter, security testing with OWASP ZAP, and UAT with real stakeholders - all embedded into your DevOps CI/CD pipeline.
Our QA Capabilities
Eight testing disciplines - covering every quality dimension your Microsoft or custom software requires.
Functional & Regression Testing
Ensures new features work as intended while protecting existing functionality from unexpected issues.
Performance & Load Testing
Validates system stability, scalability, and responsiveness under peak usage conditions.
Automation Testing
Accelerates release cycles with reliable, repeatable automated test scripts built in Playwright, Selenium, or Cypress. Playwright is our preferred modern framework - parallel execution, cross-browser coverage, and TypeScript-native for faster, more maintainable test suites.
Security Testing
Identifies vulnerabilities to safeguard applications against data breaches and cyber threats.
API & Integration Testing
Guarantees smooth communication between applications, ensuring end-to-end business process reliability.
UI/UX Testing
Validates usability, accessibility, and responsiveness to deliver seamless user experiences across devices.
Mobile App Testing
Covers functionality, performance, and compatibility across platforms, OS versions, and screen sizes
User Acceptance Testing (UAT)
Aligns product outcomes with business expectations by validating real-world scenarios with stakeholders.
Key Features
Comprehensive QA practices designed to deliver reliable, secure, and high-performing applications
End-to-End Coverage
From functional to security testing, we cover every aspect of quality assurance
Accelerated Releases
Automation-driven testing reduces time-to-market without compromising quality
Seamless Integration
QA embedded into your DevOps pipeline for continuous delivery confidence
User-Centric Validation
Focus on real-world usability to ensure intuitive and engaging experiences.
Risk Mitigation
Early defect detection minimizes production issues and costly rework.
Scalable Testing Frameworks
Flexible QA processes that adapt to projects of any size or complexity.
Reduce costs and save time with optimized QA processes and automation
Deliver seamless user experiences that boost customer satisfaction and retention
Accelerate product launches while maintaining superior quality standards
Minimize risks and downtime through proactive defect detection and prevention
Scale confidently with flexible QA frameworks that grow with your business needs
Tools & Platforms
Integrated tools and scalable platforms to optimize CRM workflows and enhance productivity.
Test Automation
Playwright (preferred), Selenium, Cypress, TestNG, Appium (mobile apps)
Security Testing
OWASP ZAP, Burp Suite, SonarQube
CI / CD & DevOps Integration
Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps
Cloud & Cross-Browser Testing
BrowserStack, Sauce Labs, AWS / Azure / Google Cloud
Performance & Load Testing
JMeter, LoadRunner, k6
Reporting & Analytics
Allure Reports, Extent Reports, Power BI / Custom Dashboards
MTC uses Playwright as our preferred automation testing framework. Built by Microsoft, Playwright provides parallel cross-browser execution (Chromium, Firefox, WebKit), TypeScript-native test authoring, auto-waiting for reliable flake-free tests, network interception, and built-in test reporter. Faster, more maintainable automation than legacy Selenium-based frameworks.
Real-World Industry Use Cases Driving Digital Transformation
Healthcare
Validated data integrity across integrated care systems. HIPAA-compliant test data management, patient record accuracy, integration testing between clinical and billing systems.
Field Services
End-to-end testing of mobile inspections, work order processing, field technician apps built on Dynamics 365 Field Service and Power Apps.
Finance & Accounting
Secured workflow and automation testing for compliance. Business Central AP automation testing, financial calculation validation, and audit trail verification.
Retail & eCommerce
Loyalty system and customer experience flow testing. Load testing for seasonal traffic spikes, POS integration, and Shopify/Dynamics 365 Commerce integration validation.
Microsoft Dynamics 365 CRM
Regression testing after CRM customizations, plugin testing, workflow automation validation, AppSource product certification testing, and upgrade compatibility testing.
ISV & AppSource
Full QA lifecycle for ISV products shipping to Microsoft AppSource. Certification testing, cross-environment compatibility, performance benchmarking, and regression suites for ongoing releases.
Effortless Process, Continuous Supply
1. Discovery & Test Planning
Understand application scope, business requirements, and risk areas. Define test strategy, coverage targets, tool selection (Playwright vs Selenium vs Cypress), and entry/exit criteria for each test phase.
2. Test Case Design
Write functional, regression, performance, security, and UAT test cases based on requirements. Cover happy-path, negative, and edge-case scenarios. Peer-reviewed for completeness.
3. Environment Setup & Automation Framework
Configure test environments matching production. Set up automation framework in Playwright, Selenium, or Cypress. Integrate with CI/CD pipeline (Azure DevOps, GitHub Actions, Jenkins) for continuous test execution.
4. Test Execution & Defect Tracking
Execute manual and automated test suites. Log defects with reproducible steps, severity ratings, and screenshots/video. Track in Jira, Azure DevOps, or your preferred tool.
5. Regression & Performance Validation
Run full regression suite after each build. Execute load and stress tests (JMeter, k6) at target user volumes. Validate SLAs under peak conditions before release approval.
6. Reporting & Sign-Off
Deliver test summary reports via Allure Reports or Extent Reports. Stakeholder walkthrough of findings, open defects, and risk assessment. Formal sign-off before production deployment.
Trusted by
Customer-Centricity
We put our clients at the center of everything we do.
Innovation with Purpose
We're always evolving - adopting new testing tools and techniques purposefully, because better QA methods mean better outcomes for our clients.
Integrity & Transparency
We operate with honesty and clarity — in our communication, pricing, partnerships.
Excellence in Execution
From UI design to backend architecture, we deliver high-quality work with precision and attention to detail.
Collaboration & Teamwork
We believe the best outcomes come from working closely with our clients - embedding QA into your team's workflow, not bolting it on.
Explore the right solution to match your business vision
Receive customized pricing that fits your needs
Uncover smarter ways to align and streamline team workflows
- Automate complex workflows.
- Improve customer engagement.
- Enable real-time visibility.
- Support modern service delivery models
Contact our sales team
Frequently Asked Questions
Why does MTC use Playwright over Selenium for automation testing?
Playwright is built by Microsoft and offers significant advantages over legacy Selenium: parallel cross-browser execution out of the box, auto-waiting that eliminates flaky tests, TypeScript-native authoring, built-in network interception, and faster test execution. For Microsoft Dynamics 365 and Power Pages testing specifically, Playwright’s modern browser engine support produces more reliable results. We still use Selenium when existing test suites require it, but Playwright is our default for new automation frameworks.
What QA services does MTC offer for Dynamics 365 specifically?
Functional testing for customizations and plugins, regression testing after updates or AL extension changes, integration testing between Dynamics 365 and connected systems, performance testing under load, security testing for Power Pages portals, UAT facilitation with business stakeholders, and AppSource certification testing for ISV products.
How does MTC integrate QA into CI/CD pipelines?
Test suites run automatically on every code commit via Azure DevOps, GitHub Actions, GitLab CI/CD, or Jenkins. Playwright and Selenium tests execute in parallel, performance tests with k6 run on staging, and SonarQube scans run for code quality. Failed tests block deployment automatically. Allure or Extent Reports deliver results to stakeholders.
What's the difference between automation testing and manual testing?
Automation testing uses code (Playwright, Selenium, Cypress) to run repeatable test suites – ideal for regression, smoke, and performance testing. Manual testing involves human testers executing exploratory, UAT, and usability tests that require judgment. MTC uses both strategically – automate the repetitive, use humans for the nuanced.
Can MTC test our Business Central AL extensions?
Yes. MTC tests Business Central AL extensions including unit testing via the AL Test Tool, functional testing of custom pages and fields, integration testing between BC and connected systems, and regression testing after version upgrades.
What performance testing tools does MTC use?
Apache JMeter for complex multi-step load scenarios, k6 for developer-friendly API and performance testing in CI/CD, and LoadRunner for enterprise-scale performance requirements. We profile under realistic user loads and identify bottlenecks before production.
Does MTC offer QA as a managed service?
Yes. Ongoing QA managed services are available – dedicated QA engineers running your test suites on each release, managing the automation framework, and delivering reports. Available via our managed resources tiers (from $3,800/month per engineer) or 24/5 AI-powered managed services (from $1,500/month).
How does MTC handle test data for sensitive systems like healthcare or finance?
We use data masking, synthetic data generation, and anonymization to ensure test data never contains real PII or sensitive records. For HIPAA-regulated environments, we follow compliant test data management practices. Production data is never used directly in test environments.