Our Story
The Journey That Built MTC CRM
Ensure your enterprise solutions perform flawlessly with MTC’s end-to-end Quality Assurance services. From automated testing to real-world simulations, we secure your product’s success at every stage.
Numbers That Define Us
Ensure your enterprise solutions perform flawlessly with MTC’s end-to-end Quality Assurance services.
14
Years of experience
80+
Experts
40+
Products
Industries
500+
CRM, ERP, and custom portals
About Us
MTC – Driving Digital Success with CRM and Cloud Innovation
At MTC, we empower organizations to streamline operations, build better customer relationships, and achieve digital transformation using Microsoft Dynamics 365, Power Platform, and Azure solutions.
Headquartered in Los Angeles, USA, with a cutting-edge development center in Hyderabad, India, MTC brings a global delivery model to businesses across North America, Europe, the Middle East, and Asia-Pacific. Our client-first approach and commitment to quality have made us a trusted partner for businesses of all sizes, including Microsoft resellers and ISVs.
Over the years, we have delivered 500+ successful CRM, ERP, and custom portal implementations. Our flagship product, TotalServ Pro (TSP), is a state-of-the-art service industry ERP built on Dynamics 365 and reflects our belief in transparency, mobility, and innovation.
Our solutions are designed to:
- Automate complex workflows
- Improve customer engagement
- Enable real-time visibility
- Support modern service delivery models
4 SIMPLE STEPS
How to Get Started with MTC
01.
Initial Discussion
- Email salesteam@mtccrm.com
- Include business requirements, screenshots, and markups
- Get mock-ups, insights, or a proof-of-concept tailored to your needs
02.
Proposal & Planning
- We send a detailed proposal via TSP
- Includes job breakdown, Gantt timelines, and pricing
- Secure link for real-time tracking and approvals
03.
Payment
- Upfront payment required
- Accepted: PayPal, Credit/Debit Cards, Wire Transfers
04.
Project Execution
- Work done using Microsoft tools or your systems
- Collaboration via live sessions and client portal access
- Continuous updates and documentation via TSP
Meet Our Team
Meet the experts driving innovation and success at MTC with leadership, vision, and deep expertise.
Darryl Henderson
CEO
Rakesh Agarwal
COO
Vikas Reddy
CTO
Key Benefits of Working with MTC
Transparent engagement & workflow automation
Dynamics 365 / CRM engineering leadership
Flexible pricing models: hourly, per-task, or fixed
100+ engineers per shift for dedicated 24/5 support
Massive CRM IP library for rapid implementation
Regional experts for local guidance
MTC’s Implementation Methodology
We follow Microsoft Sure Step Methodology, adapted to each project’s needs, ensuring consistency, quality, and risk management throughout the delivery lifecycle.
MTC Services & Resources
📌 Visit: www.MTCCRM.com for CRM services & add-ons
🔗 Find our products on Microsoft AppSource
📬 Questions? Reach us at salesteam@mtccrm.com
Change Management & Communication
- Formal risk and impact assessments for change requests
- Transparent communication to align outcomes with evolving business needs
MTC’s Implementation Methodology
We follow Microsoft Sure Step Methodology, adapted to each project’s needs, ensuring consistency, quality, and risk management throughout the delivery lifecycle.
What they said about MTC
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Trusted by the world’s leading businesses
- Automate complex workflows.
- Improve customer engagement.
- Enable real-time visibility.
- Support modern service delivery models