Microsoft Dynamics 365 Services - Custom Development, AppSource Migration & AI
Solutions That Empower. Services That Scale.
MTC delivers a full spectrum of Microsoft Dynamics 365 services - from custom plugin development to AppSource product migration, from Power Platform applications to embedded AI integration. Backed by 80+ Microsoft-certified engineers, AI-accelerated development, and a track record of 100+ successful client projects.
Our Core Offerings
MTC – Bridging CRM, ERP, and AI to Deliver Seamless Business Transformation.
Eight specialized service tracks - all focused on Microsoft Dynamics 365, Power Platform, and Azure. Whether you're a Microsoft Partner needing engineering capacity, an ISV migrating to AppSource, or an end customer building a custom Dynamics solution, MTC has the team and the productized expertise to ship faster.
Custom Dynamics 365 Development
Plugins, JavaScript, Power FX, custom entities, integrations, and any custom Dynamics 365 work. AI-accelerated for faster delivery.
AppSource Migration & Publishing
ISVs trust MTC to migrate products from legacy platforms to Dynamics 365 and ship to Microsoft AppSource. We handle architecture, code, certification, and post-launch.
Power Platform Applications
Power Apps, Power Automate, Power Pages, and Power BI - end-to-end custom application development on Microsoft's low-code platform.
AI & Copilot Integration
Embed Microsoft Copilot, Azure OpenAI, and Cognitive Services into your Dynamics 365 workflows. Smart automation that delivers measurable outcomes.
Business Central Implementation
End-to-end Business Central work - implementation, customization, ISV product migration, and integration with Dynamics 365 CE / Power Platform.
Web Portal Services
Customer portals, partner portals, and self-service portals built on Power Pages or custom platforms - integrated with your Dynamics 365 backend.
Quality Assurance & Testing
End-to-end QA services for Dynamics 365 and Power Platform implementations. Automated testing, real-world simulations, regression testing, performance validation.
Managed Services & Support
24/5 ongoing support, post-implementation maintenance, performance tuning, and continuous improvement for Dynamics 365 deployments.
Tools & Platforms
Integrated tools and scalable platforms to optimize CRM workflows and enhance productivity.
Automation
Power Pages, Power Automate, Power BI Embedded
Azure AI Services
Cognitive Services, Language Studio, AI Search
Microsoft Copilot Studio
Embedded AI assistance in workflows and business apps
DevOps & Monitoring
Azure DevOps, GitHub Actions, Application Insights
Data
Azure Data Factory, Dataverse, SQL, Azure Synapse
Integration
APIs, AS2, EDI, Logic Apps, Custom Connectors
Why Choose MTC
Proven CRM expertise, agile delivery, and dedicated support tailored to your business success.
80+ Microsoft-certified engineers across Dynamics 365, Power Platform, Azure
100+ successful client projects across CRM, ERP, and custom portal implementations
AppSource specialty - rare expertise migrating ISV products to Dynamics 365 + AppSource
Microsoft Sure Step methodology with agile sprint cycles and strong governance
AI-accelerated development - 3x faster delivery at lower cost than traditional shops
Transparent project tracking via TSP - real-time updates and 24/5 ongoing support
Smart automation, seamless integration, real results.
Azure OpenAI
Leverage cutting-edge AI models (GPT-4, GPT-4 Turbo, embeddings) to transform Dynamics 365 data into insights, automate complex business tasks, and unlock new opportunities - securely within your Azure ecosystem with enterprise-grade compliance and data privacy.
Copilot
Empower your teams with AI-assisted productivity across Microsoft 365 and Dynamics 365. Sales reps draft emails 3x faster. Service agents resolve cases with AI suggestions. Power users build apps via natural language. Smarter workflows, better business outcomes.
Real-World Industry Use Cases Driving Digital Transformation
Professional Services
Client engagement portal for managing service requests, project updates, document sharing, and invoicing.
Retail & eCommerce
Customer portal with self-service options for order tracking, returns, and loyalty program management.
Education & Training
Training portal for course registration, material access, certification tracking, and learner progress.
Healthcare & Insurance
HIPAA-compliant patient and claims workflows, provider directories, prior auth automation on Dynamics 365.
Manufacturing & Distribution
Production planning, quality, supply chain, vendor management, and field service for manufacturers and distributors.
Field Service & Construction
Project tracking, subcontractor management, mobile work orders, and field reporting on Dynamics 365 Field Service.
Our Process
4 simple steps
Plan & Prioritize
Sprint kickoff with ranked backlog of user stories. Clear scope, defined sprints, transparent priorities, no scope creep surprises.
Build & Test
Code commits to Git. Automated builds, unit tests, security scans, and QA validation run on every merge. AI-assisted development accelerates this phase.
Deploy & Validate
Continuous delivery pipelines push to Dev/Test for review. Automated quality gates promote to Production with zero downtime.
Monitor & Improve
Ticket system + Application Insights logs track everything. Continuous improvement based on real production data, not assumptions.
What they said about MTC
Our Core Values
Six values that define how MTC operates - from the first sales call through years of partnership. They shape every project, every product release, and every customer interaction.
Customer-First
Every decision starts with your success.
Transparency
Open communication, clear expectations, measurable results.
Innovation
Anticipating tomorrow's challenges and solutions today.
Quality
Relentless attention to detail, delivering excellence every time.
Partnership
Your goals become ours - growing together, every step of the way.
User Empowerment
We build solutions that make your team faster, smarter, and more independent - not more dependent on us.
Explore the right solution to match your business vision
Receive customized pricing that fits your needs
Uncover smarter ways to align and streamline team workflows
Trusted by Leading Microsoft Partners and Customers
- Automate complex workflows.
- Improve customer engagement.
- Enable real-time visibility.
- Support modern service delivery models
Contact our sales team
Frequently Asked Questions
What types of Microsoft Dynamics 365 services does MTC offer?
MTC delivers eight core service tracks: custom Dynamics 365 development, AppSource migration, Power Platform applications, AI/Copilot integration, Business Central implementation, web portal services, quality assurance, and managed support.
How does MTC's pricing model work?
Three flexible models: (1) Hourly rates for time-and-materials projects, (2) Per-task estimates for defined-scope work, (3) Fixed-cost packages for complete deliverables. Most engagements use a hybrid – fixed cost for core scope, hourly for ongoing changes.
What's MTC's project methodology?
Microsoft Sure Step methodology adapted with agile sprint cycles. Sprint planning + ranked backlog → automated build/test → continuous delivery → monitoring with Application Insights. Strong governance throughout.
How long does a typical project take?
Depends on scope. Quick add-on configurations: 1-2 weeks. Custom Dynamics 365 development: 4-12 weeks. AppSource migrations: 2-6 months. Full enterprise implementations: 6-12 months. AI-accelerated development reduces timelines by 30-40 percent vs traditional shops.
Does MTC handle ongoing support after launch?
Yes. Managed services and 24/5 support are core offerings. Annual maintenance includes ongoing improvements, compatibility updates, performance tuning, and customer support.
Can MTC migrate our ISV product to Microsoft AppSource?
Yes – this is a key MTC specialty. We’ve migrated dozens of ISV products from legacy platforms (.NET, Java, Salesforce) to Dynamics 365 and shipped them to AppSource. We handle architecture, code, certification, and post-launch.
Does MTC use AI in development?
Yes. Our engineers use AI coding assistants (Claude, GitHub Copilot) to write Dynamics 365 plugins, JavaScript, Power FX, and Power Automate flows up to 3x faster – with consistent code quality. Pass the savings to customers.
What industries does MTC serve?
Professional services, retail & eCommerce, education & training, healthcare & insurance, manufacturing & distribution, field service & construction, and financial services. Plus regulated industries with specialized compliance needs.