Microsoft Azure AI Foundry & Copilot Studio Partner

Build, Ship, and Scale AI Agents on Microsoft Azure AI Foundry & Copilot Studio

MTC delivers production-grade AI agents on Microsoft Azure AI Foundry and Microsoft Copilot Studio — for Dynamics 365 integration, Power Pages embedding, enterprise document processing, and intelligent automation. We've shipped AI Foundry into production (bank reconciliation engine on Gravity ERP) and integrate Copilot Studio agents with D365, Power Pages, and Teams. Microsoft ISV Success partner, 80+ certified engineers, AI-accelerated delivery.

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See Our AI Build (Gravity)

Production AI Foundry agent live (Gravity bank reconciliation)

80+

Certified Microsoft engineers

25+

AppSource add-ons live

24-48 hr

AI engineer mobilisation

AI Foundry vs Copilot Studio — Where Each Fits

Microsoft offers two AI platforms — and the right answer is rarely one or the other. Azure AI Foundry is the engine: pro-code, model management, agent evaluation at scale, fine-tuning, and RAG pipelines. Copilot Studio is the cockpit: low-code, business-facing, Teams and SharePoint integration. MTC delivers both — and the integration layer that connects them.

Azure AI Foundry

For: Engineering teams

Pro-code AI development at ai.azure.com ↗
Multi-model: GPT-5, Claude, Llama, open-source models
Custom fine-tuning and RAG pipelines
Agent runtime, agent evaluation at scale
Semantic Kernel 2.0 orchestration
Foundry Local for on-premise / sovereign deployment
Best for: complex reasoning, domain-specific agents, regulated industries

Microsoft Copilot Studio

For: Business makers + IT teams

Low-code agent builder at copilotstudio.microsoft.com ↗
1,000+ pre-built connectors
Native Teams, SharePoint, Outlook integration
Conversational AI for support, FAQs, intake
Copilot Extensions ecosystem
Best for: customer support, internal helpdesks, knowledge agents

Our AI Foundry & Copilot Studio Solutions

Nine capability areas covering both platforms, the integration layer between them, and the Microsoft Cloud↗ they sit on. Built for end clients and Microsoft partners needing AI delivery capacity.

Azure AI Foundry Agent Development

Production-grade AI agents built on Azure AI Foundry — multi-model selection, agent runtime, evaluation harness for hallucination rate and reliability. MTC shipped our first AI Foundry agent into production: a bank reconciliation engine on Gravity ERP, not a POC.

Copilot Studio Agent Build

Low-code Copilot Studio agents for customer support, internal helpdesks, knowledge bases, and FAQ automation. MTC integrates these with Dynamics 365 CE, Power Pages portals, and Microsoft Teams.

Dynamics 365 + Copilot Integration

Embedding Copilot for Sales, Copilot for Service, and custom Copilot Studio agents into Dynamics 365 CE workflows. We deliver the integration plumbing — Dataverse access, security context, audit trails.

Power Pages AI Agent Embedding

Embedding Copilot Studio agents into Power Pages portals for citizen service, partner support, and customer self-service. AI handles tier-1 queries while complex cases route to Dynamics 365 Customer Service.

RAG Pipelines & Knowledge Grounding

Retrieval-augmented generation pipelines built on Azure AI Foundry — grounding LLM responses against SharePoint document libraries, Dataverse records, and external knowledge sources. Built for accuracy, not generic chat.

Custom Model Fine-Tuning

Fine-tuning Microsoft and open-source models on client data for domain-specific use cases — legal terminology, healthcare records, manufacturing schematics. MTC handles the data prep, training, evaluation, and deployment.

Document Processing & AI Form Recognizer

Production document processing pipelines — invoices, contracts, medical records, supplier paperwork. Combining Azure Document Intelligence with AI Foundry agents for end-to-end automation.

AI Governance & Responsible AI

Azure AI Content Safety integration, Purview classification for data accessed by agents, audit logging, and policy engine enforcement. MTC ships agents that pass enterprise security review on day one.

A2A Integration & Multi-Agent Orchestration

Agent-to-Agent (A2A) protocol implementations, multi-agent workflows, Microsoft Agent 365 governance plane integration. The orchestration pattern that's becoming standard for production AI in 2026.

AI Foundry & Copilot Studio Built for Production

Production-Grade, Not POC

Live AI Foundry agent in production (Gravity ERP bank reconciliation)
Agent evaluation harness on every build — hallucination rate, accuracy, reliability scored before deployment
Microsoft ISV Success programme member
AppSource-grade code standards for AI services

Microsoft Stack Native

Responsible AI by Default

Flexible Engagement Models

Real-World AI Use Cases

Where MTC has shipped AI Foundry and Copilot Studio agents into production environments — not pilots, not demos.

Finance & Banking

AI Foundry agent for bank reconciliation, intelligent invoice matching, AP automation. Built on Gravity ERP, production live. Document processing pipelines for finance teams handling 1,000+ documents per week.

Customer Service & Support

Copilot Studio agents embedded in Power Pages portals and Dynamics 365 Customer Service. Tier-1 query automation, ticket triage, knowledge base search — handing off to human agents for complex cases.

Healthcare & Life Sciences

Document processing for patient records, clinical documentation, and prior authorisation forms. RAG pipelines grounded in approved medical knowledge bases — accuracy and audit-compliance over generic chat.

Legal & Professional Services

AI agents for contract analysis, document review, matter intake, and time entry assistance. Domain-specific fine-tuning on legal terminology and firm-specific document libraries.

Field Service & Manufacturing

AI agents for technician knowledge, troubleshooting assistance, asset history, and field intake. Copilot Studio integration with Dynamics 365 Field Service mobile workflows.

Microsoft Partner Overflow

White-label AI Foundry and Copilot Studio delivery for Microsoft CSPs, ISVs, and boutique consultancies needing AI delivery capacity. Partners keep the relationship; MTC ships behind the scenes.

Talk to MTC about your AI Foundry / Copilot Studio build

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Frequently Asked Questions

What's the difference between Azure AI Foundry and Copilot Studio?

Azure AI Foundry is the engineering platform for building, testing, and deploying advanced AI agents, while Copilot Studio provides a low-code experience for creating business-facing copilots. Most enterprise projects use both—AI Foundry for intelligence and Copilot Studio for user interaction.

Has MTC shipped Azure AI Foundry into production?

Yes. We’ve deployed a production AI agent powering a Gravity ERP bank reconciliation engine, helping automate finance workflows with enterprise-grade reliability, evaluation testing, and governance controls.

How do you measure AI agent success?

We use evaluation frameworks that measure accuracy, response quality, hallucination rates, and task completion performance. Every production deployment includes testing, monitoring, and continuous improvement metrics before go-live.

Can Copilot Studio work with Dynamics 365?

Yes. Copilot Studio integrates natively with Dataverse and Dynamics 365, enabling AI agents to access customer, service, and operational data while respecting security roles and permissions.

What is Foundry Local and when is it needed?

Foundry Local allows AI models and agents to run in sovereign or on-premises environments. It’s ideal for government, healthcare, defense, and other industries with strict data residency requirements.

Do you provide white-label AI delivery for Microsoft partners?

Yes. We work behind the scenes for Microsoft CSPs, ISVs, and consulting partners, providing Azure AI Foundry and Copilot Studio expertise while allowing partners to maintain the client relationship.