Track Billable Time Automatically in Dynamics 365 - Inside Every Activity
Activity Timer adds a stopwatch to every Dynamics 365 phone call, email, task, and appointment. Auto-start when activities open, manual control when needed, and instant timesheets — capture every billable minute without ever leaving CRM. Trigger workflows. Generate accurate invoices. From $5 per user.
Activity Timer
CRM Activity Timer Overview
Activity Timer for Microsoft Dynamics 365 transforms how teams capture billable hours. Instead of guessing time spent on calls, emails, or tasks, your team gets a built-in stopwatch on every activity record - manual when they want control, automatic when they want zero effort. The result: more accurate time entries, higher billable hour capture, and timesheets that actually reflect reality.
Whether your team works in service delivery, consulting, legal, or any billable-hours business, Activity Timer eliminates the leakage of unbilled time. It runs on Dynamics 365 (Online & On-Premise) and Power Platform, integrates with workflows for automatic invoicing triggers, and connects with Time & Billing for end-to-end time-to-cash automation. Legacy CRM 2011, 2013, 2015, and 2016 also supported.
Features
Manual & Auto Timer
Start the stopwatch yourself, or let it auto-start the moment an activity opens — and stop when you close it. Zero clicks, zero forgetting.
Task-Level Control
Override or adjust the captured time on any individual task before saving. Perfect for when meetings run over or interruptions happen.
Fixed Time Defaults
Pre-configure default time for instant activities like emails or letters. Set it once, capture consistently across the team.
Toggle Visibility
Show or hide the timer on any CRM activity form. Per-role visibility means only billable users see it.
Note Prompts on Pause
When users pause the timer, prompt them to update their activity notes. Captures context while it's fresh — not days later.
Centralized Time View
See total time spent across projects, accounts, contacts, and users in one dashboard. No exporting to Excel needed.
Workflow Integration
Trigger Dynamics 365 workflows and Power Automate flows directly from timer events — auto-invoice when activity closes, send approval emails when over budget.
Time & Billing Ready
Time entries flow directly into MTC Time & Billing for instant invoice generation. End-to-end time-to-cash automation.
Reports & Analytics
Time fields appear in views, forms, and custom reports. Build dashboards in Power BI without any data migration.
Pricing & Licensing
The Most Honest Pricing in the world
You get full access to the platform, regular enhancements, and reliable support, so you can focus on growing your business without worrying about unexpected charges or complicated licenses.
Organization
$249.00
Base per CRM Organization
User
$5.00
Per CRM Licenced/Enabled User
1st Year Maintenance Included
Annual 25% Maintenance Fee for Upgrades, Enhancements & Support
Downloads & Documentation
Download guides and resources for setup, configuration, and updates. Access all documentation needed to ensure smooth installation and performance.
Documentation
Activity Timer Flyer
1-page overview (PDF)
Activity Timer User Guide
25-page setup & usage guide (PDF)
Download and License
Activity Timer for Dynamics 365
Managed Solution ZIP - Latest version (recommended)
Activity Timer Solution for 2011
Activity Timer Solution for 2011 Managed Solution ZIP - Legacy CRM 2011 support
Activity Timer Solution For CRM 2013
Activity Timer Solution For CRM 2013 Managed Solution ZIP - Legacy CRM 2013 support
Activity Timer Solution For CRM 2015 - 2016
Managed Solution ZIP - Legacy CRM 2015/2016 support
Note -Unzip files before uploading to CRM. For licensing, please email us with your company email signature
Support & Maintenance
Email-based or Live Web Installation & Usage Support
One Hour of 24/5 Implementation Support included
Annual maintenance covers all feature updates and customer support
Partner Programs
OEM Partnership Options
Embed Activity Timer inside your own Dynamics 365 vertical solution or service offering.
NFR Licensing
NFR Licensing Free internal licenses for partners running demos, POCs, and customer trainings.
Custom Development
Custom Development Tailor timer behavior, workflows, or entity-specific time tracking rules to fit each customer's exact need.
Explore the right solution to match your business vision
Receive customized pricing that fits your needs
Uncover smarter ways to align and streamline team workflows
- Automate complex workflows.
- Improve customer engagement.
- Enable real-time visibility.
- Support modern service delivery models
Contact our sales team
Frequently Asked Questions
How do I track time on Dynamics 365 activities?
By default, Dynamics 365 has no built-in stopwatch. Activity Timer adds one to every activity record (calls, emails, tasks, appointments) — auto-starting when you open the activity and stopping when you close it, or manually controlled if you prefer.
Does Activity Timer support automatic time tracking?
Yes. Activity Timer can auto-start the stopwatch when an activity is opened and auto-stop when closed — no clicks needed. You can also use manual mode for full control.
How much does Activity Timer cost?
$249 USD as a one-time license per Dynamics 365 organization, plus $5 per CRM-enabled user. First-year maintenance is included. Optional 25% annual maintenance for ongoing updates.
Can I trigger workflows from Activity Timer?
Yes. Activity Timer events (start, stop, pause, complete) can trigger Dynamics 365 workflows or Power Automate flows — for example, auto-create an invoice when a billable task closes.
Does Activity Timer work with Time & Billing?
Yes. Time entries captured by Activity Timer flow directly into MTC’s Time & Billing add-on for instant invoice generation — full time-to-cash automation.
Is my data secure?
Yes. All time entries stay inside your Dynamics 365 tenant. Activity Timer inherits your existing role-based and field-level security policies. Nothing is sent to external servers.
How long does Activity Timer take to install?
Under 15 minutes. Import the managed solution, assign the security role, and your team can start tracking time. No backend setup, no Azure configuration required.
What versions of Dynamics CRM are supported?
Dynamics 365 Online, Dynamics 365 On-Premise, Power Platform model-driven apps, and legacy Dynamics CRM 2011, 2013, 2015, and 2016.