Case Study: Improving Field Technician Productivity with CRM Picture
See how CRM Picture for Dynamics 365 Field Service enables technicians to upload multiple photos at once, reducing manual effort and accelerating work order completion.
Dynamics 365
Dynamics 365 Field Service Mobile App: A 2026 Technician’s Guide
A complete 2026 guide to the Dynamics 365 Field Service mobile app, including offline mode, work orders, Copilot features, and technician productivity.
Credit Card Processing for Dynamics 365: Simplify Payments Inside CRM
Process credit card payments, refunds, and recurring billing directly inside Microsoft Dynamics 365 with Credit Card Pro. Improve payment visibility, reduce manual work, and streamline finance workflows from within CRM.
What Is Dynamics 365 Field Service? A 2026 Guide
Discover Dynamics 365 Field Service in 2026—work orders, scheduling, mobile apps, asset tracking, Copilot AI, and best practices for successful deployment.
Case Management Agent in Dynamics 365: A Setup Guide
Explore the Case Management Agent in Dynamics 365, including setup prerequisites, automation levels, case creation workflows, and follow-up and closure configuration.
Move Dynamics 365 Attachments to SharePoint Automatically
Move Dynamics 365 attachments to SharePoint automatically using Power Automate. Create structured folders, apply metadata, and lower Dataverse storage costs.
Dynamics 365 Contact Center vs Customer Service: Which to Choose
A practical comparison of Dynamics 365 Contact Center and Customer Service for Microsoft partners, covering architecture, licensing, AI capabilities, and deployment recommendations.
Microsoft Teams as a Channel in Dynamics 365 Contact Center
Learn how Microsoft Teams integrates with Dynamics 365 Contact Center to deliver seamless internal support, intelligent routing, case management, and Copilot-powered service experiences.
Microsoft Forms vs Dynamics 365 Customer Voice: Which Survey Tool Is Right for Your Business?
Compare Microsoft Forms and Dynamics 365 Customer Voice for surveys, CRM integration, automation, and customer feedback workflows.
What Is a B2B Portal for Microsoft Dynamics 365?
Discover how to build a secure B2B portal for Microsoft Dynamics 365 using Power Pages, React, or Blazor. Compare features, costs, licensing, timelines, and implementation options.