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Case Management Agent in Dynamics 365: A Setup Guide
Explore the Case Management Agent in Dynamics 365, including setup prerequisites, automation levels, case creation…
Getting Started with the Dataverse MCP Server and Visual Studio Code
Microsoft has introduced the Dataverse MCP Server (Model Context Protocol), letting AI tools such as GitHub Copilot…
Sales Qualification Agent in Dynamics 365: What It Does and How to Plan For It
Explore the Sales Qualification Agent in Dynamics 365, including its research-only and research-and-engage modes, key…
Move Dynamics 365 Attachments to SharePoint Automatically
Move Dynamics 365 attachments to SharePoint automatically using Power Automate. Create structured folders, apply metadata,…
Microsoft Power Pages Templates: How to Choose the Right One
A practical guide for Microsoft partners and businesses comparing Power Pages starter layouts, solution templates,…
Dynamics 365 Contact Center vs Customer Service: Which to Choose
A practical comparison of Dynamics 365 Contact Center and Customer Service for Microsoft partners, covering…